1. Information We Collect
We collect information to provide you with the best service possible. The types of information we may collect include:
- Personal Identification Information (PII): Name, email address, phone number, and physical property address (for service quoting and performance).
- Financial Data: Payment information (credit card details or bank account information) is collected for processing payments, but is handled by secure, third-party payment processors and not stored directly by TXC.
- Project Data: Details necessary for providing construction and roofing services, such as blueprints, material preferences, and project specifications.
- Website Usage Data: Information about how you use our website (e.g., IP address, browser type, pages viewed) collected via cookies and analytics tools.
2. How We Use Your Information
The information we collect is used solely for the following business purposes:
- Service Delivery: To provide quotes, schedule services, perform construction and roofing work, and process warranties.
- Communication: To respond to inquiries, send service updates, and manage customer relations.
- Billing and Payments: To process invoices and manage financial transactions.
- Improvement: To improve the quality of our services and optimize our website experience.
- Compliance: To comply with legal obligations and enforce our Terms and Conditions.
3. Data Sharing and Disclosure
Texas Construction INC respects your privacy. We do not sell or rent your Personal Information to third parties for their marketing purposes. We may share information only with the following parties:
- Service Providers: Trusted third-party contractors (e.g., subcontractors, material suppliers) who need the information to perform services on our behalf and who are bound by confidentiality agreements.
- Payment Processors: Secure third-party platforms to handle transaction processing.
- Legal Requirements: When required to do so by law or in response to valid requests by public authorities (e.g., court order or government agency).
4. Data Security
We implement reasonable security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. This includes using secure servers, firewalls, and encryption where appropriate. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
6. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, typically for the duration of the service contract and a reasonable period thereafter to meet legal or accounting requirements.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your Personal Information:
- Right to Access: Request copies of the data we hold about you.
- Right to Correction: Request that we correct any information you believe is inaccurate or incomplete.
- Right to Deletion: Request that we erase your personal data under certain conditions.
To exercise any of these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of the policy. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us.